Source Sector(s)
Academic
Benefits Program
UI: Unemployment Insurance
Medicaid/CHIP
SNAP: Supplemental Nutrition Assistance Program
TANF: Temporary Assistance for Needy Families
Level of Government
State/Provincial
Location
California, Michigan
Format
Workshop
Video
Learn more about the White House Executive Order and federal agency guidance for improving customer experience. Hear from federal and state leaders about key strategies to enhance service delivery, streamline processes, and foster trust in public benefit programs. Ideal for state administrators dedicated to high quality customer experience in public benefit programs.